177bel Privacy Policy

177bel ("we", "us", or "platform") is an online entertainment and betting platform serving Bangladesh. This privacy policy document explains what information we collect about you when you use our website 177bel.cam, how that information is used, who it may be shared with, and what steps we take to protect your information.

Please read this privacy policy carefully before using our services. Continuing to use our website means you have agreed to the terms of this policy.

This policy applies together with our Terms and Conditions and Responsible Gaming Policy.

1 Information We Collect

We may collect the following types of information during registration and use of 177bel's services:

a) Identity Information:

• Full name and date of birth (for age verification — only users aged 21 and above may use the service)
• Mobile number and email address
• Password (stored in encrypted form — never read in plain text)
• ID card or national identity card details (required as part of the KYC process when necessary)

b) Financial Information:

• bKash, Nagad, or Rocket account numbers (for deposits and withdrawals)
• Transaction history — deposit amounts, withdrawal amounts, and dates
• Bonus usage and wagering activity

c) Technical Information:

• IP address and device type and operating system
• Browser type and version
• Cookies and session data
• Platform activity logs — login times, page visits, game history

d) Communication Information:

• Records of your conversations with us via live chat or email
• Details of complaints or support requests

2 Purpose of Data Collection

We use your information only for legitimate purposes. Your information is never used in violation of this privacy policy beyond the reasons listed below:

• To ensure account registration, verification, and management
• To process deposits and withdrawals and to verify transactions
• To manage bonuses, promotions, and VIP rewards
• To improve the quality of our services and ensure platform security
• To prevent fraud, money laundering, and illegal activity (AML policy)
• Age verification — only those aged 21 or above may register
• To comply with responsible gambling policy and to identify problem gamblers
• To meet legal obligations
• To provide customer support and resolve complaints
• To send relevant notifications and updates (which you may opt out of at any time)

3 Data Sharing and Third Parties

177bel does not sell your personal information. However, in certain circumstances we may share information on a limited basis with third parties:

a) Service Providers: Payment processors (bKash, Nagad, Rocket), game software providers, and technology partners — only the information necessary for them to deliver their services is shared.

b) Legal Reasons: Information may need to be provided in response to a court order, a lawful request from law enforcement, or another legal obligation.

c) Fraud Prevention: Information may be shared with relevant authorities in cases of suspected money laundering or fraud.

d) Business Changes: In the event of an acquisition or merger involving 177bel, your information may be transferred to the new entity. In such cases we will notify you in advance.

All third-party partners are contractually required to maintain security standards consistent with this privacy policy.

4 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help us improve our services.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. Disabling these will prevent the platform from working properly.
• Functional Cookies: Used to remember your language preferences, game history, and other settings.
• Analytics Cookies: Used to understand how the website is used and to improve services. This information is held in aggregated form.

You can control cookies by changing your browser settings. Keep in mind that disabling certain cookies may affect the functionality of the platform.

5 Data Security Measures

177bel gives the highest priority to the security of your personal and financial information. We apply industry-standard security measures:

• SSL Encryption: All data transmitted between our website and your browser is encrypted using SSL (Secure Socket Layer) technology.
• Database Protection: Stored information is held in encrypted databases protected against unauthorised access.
• Two-Factor Verification: An additional verification layer applies for account security.
• Regular Security Reviews: Our systems undergo regular security testing and audits.
• Access Control: Only authorised staff may access your information, and they are obliged to maintain confidentiality.
• Suspicious Activity Monitoring: Our systems automatically detect unusual transactions and login attempts.

While we make every effort to ensure the highest level of security, no method on the internet is 100% secure. If a data breach occurs, we will notify you within the designated timeframe.

6 Data Retention Period

We retain your information only for as long as necessary:

• Information for active accounts is retained for as long as the account exists.
• Even after an account is closed, certain information may be retained as required by applicable law for legal obligations and financial records.
• Transaction-related information is kept for as long as necessary for fraud prevention and audit purposes.
• After the designated period, information is securely deleted or anonymised.

7 Your Rights

As a 177bel user, you have the following rights over your own information:

• Right of Access: You may request to know what information we hold in your account.
• Right to Rectification: You may request that incorrect or outdated information be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations exist.
• Right to Restrict Processing: In some cases you may limit how your information is used.
• Opt Out of Marketing Communications: You may contact us at any time to stop receiving promotional messages.
• Data Portability: Where applicable, you may request your personal information in a structured format.

To exercise these rights, contact us via live chat or email. We are committed to responding to your request within the timeframe required by applicable law.

8 Privacy of Minors

177bel provides services only to those aged 21 and above. We do not intentionally collect any personal information from minors.

If we confirm that a user is under 21, their account will be closed immediately and any collected information will be securely deleted. If you believe a minor is using our platform, please notify our support team immediately.

9 Links to External Websites

Our platform may contain links to third-party websites, particularly payment provider portals. These external sites follow their own privacy policies and are outside 177bel's control. We recommend that you read the privacy policy of any external site before using it.

10 International Data Transfers

Our servers may be located in various countries. As a result, your information may be stored or processed outside Bangladesh. For any such international transfer, we ensure that your information remains protected in accordance with the standards of this privacy policy and applicable legal requirements.

11 Policy Changes

177bel reserves the right to update this privacy policy from time to time. If any significant changes are made, we will post a notice on the website and the "Last Updated" date at the top of the document will be revised.

Continuing to use the platform after changes have been made means you have accepted the updated policy. We therefore recommend reviewing this page regularly.